Let’s face it, IT Service Management (ITSM) is difficult. It’s no secret that many ITSM projects fail. There are many things to consider before jumping into implementation: Where do I begin? What tools should I choose? What will bring the most value to my business?, etc.
Join Pink Elephant’s Executive VP George Spalding as he explores many of the most common mistakes that organizations make before, during, and after implementation that results in failure. He’ll also provide helpful tips on how to avoid them.