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ChangeGear is an industry-leading ITSM platform that helps organizations to better track, manage, and deliver critical services.
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LivePulse offers out-of-the-box system and application monitoring essentials in the cloud.

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Understanding the Strategic Value of AI for ITSM

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AI is changing the way we interact with digital technologies. From consumer markets to the enterprise, AI and smart automation makes services proactive, data actionable and users more informed in their day-to-day. AI for ITSM isn’t some far-flung fantasy… it’s here today, and is transforming the enterprise.

“Spending on Artificial Intelligence and Machine Learning is expected to grow rapidly from less than $8 billion in 2016 to $47 billion by 2020” — International Data Corporation (IDC)

This eBook covers:

  • How AI delivers an exceptional end user experience
  • How Management can leverage predictive analytics
  • How IT staff benefit from intelligent, self-guided assistance
  • How AI is transforming the entire enterprise

Download the eBook to learn about the role of AI for ITSM along with the real-world benefits of its implementation!