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IT Service Management

ChangeGear is an industry-leading ITSM platform that helps organizations to better track, manage, and deliver critical services.
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IT Operations Management

LivePulse offers out-of-the-box system and application monitoring essentials in the cloud.              
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Taking Control of Change: Optimizing Your Environment for More Effective IT Service Delivery



This white paper presents some perspectives on the most critical factors driving IT organizations to find more effective ways of managing change. It will present some recommendations for planning successful change management initiatives, including key technologies such as discovery and configuration management. Finally, this report will introduce SunView’s ChangeGear solution, which provides a versatile and functionally rich offering for addressing change management concerns with comparatively minimal administrative overhead. Such a pragmatic approach is, Enterprise Management Associates (EMA) believes, a refreshing alternative compared to many solutions that require extensive coded customization and lengthy, costly deployments.

To learn more, read the whitepaper above!