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Review platform features & packaging to decide what best meets your needs.

IT Service Management

ChangeGear is an industry-leading ITSM platform that helps organizations to better track, manage, and deliver critical services.
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IT Operations Management

LivePulse offers out-of-the-box system and application monitoring essentials in the cloud.              
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ChangeGear Service Smart Technology Demo

Get an in-depth 22 minute demo on ChangeGear Service Smart Technology and discover what these features can do for your business. 

Features Discussed:

  • End User Self-Service Portal (Willow Chatbot, Knowledge Articles, and Smart Responder, Intelligent Search) 
  • Onboarding Tools (Field Recommender, Suggestion Center, Image Recognition and Confidence Scoring)
  • Sentiment Values (Estimated Effort)
  • Predictive Analytics (Smart Dashboard, Sentiment History, and Graphs)