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IT Service Management

ChangeGear is an industry-leading ITSM platform that helps organizations to better track, manage, and deliver critical services.
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IT Operations Management

LivePulse offers out-of-the-box system and application monitoring essentials in the cloud.              
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How Gainesville Regional Utilities Implements ITSM Processes in a Phased Approach With ChangeGear

Jean is the IT Manager for the Service Desk at GRU. ChangeGear allows Jean's team to implement a phased approach when adding new modules, business automations, and workflows. Click on the video above to hear Jean's ChangeGear story.