AI has arrived! What do innovations in smart automation mean for ITSM? Is the help desk technician’s job safe from the unrelenting march of progress? Or is it doomed to go the way of the dodo and Blockbuster Video?
Join Pink Elephant’s Executive VP George Spalding, as he examines the disruptive forces currently changing enterprise ITSM (AI, machine learning, digital transformation, etc.), and what those changes mean for the ITSM organization.