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IT Service Management

ChangeGear is an industry-leading ITSM platform that helps organizations to better track, manage, and deliver critical services.
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IT Operations Management

LivePulse offers out-of-the-box system and application monitoring essentials in the cloud.

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How Automating IT Support Systems Helps Business Succeed

 Aberdeen research has shown that businesses leveraging automated tools within their IT support systems gain a number of benefits. By using intelligent systems to make end-user self-service easier and more engaging, they reduce help desk tickets and increase user satisfaction.