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IT Service Management

ChangeGear is an industry-leading ITSM platform that helps organizations to better track, manage, and deliver critical services.
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IT Operations Management

LivePulse offers out-of-the-box system and application monitoring essentials in the cloud.              
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Exploring the Benefits of Enterprise Service Management (ESM)


Enterprise Service Management (ESM) is becoming more of a standard for organizations that want to align to digital transformation trends. Today, the enterprise is adopting concepts and best practices that helped IT become more flexible, efficient and increased ROI to other critical areas of the business such as HR, legal, finance, and more.

In this Ebook, you’ll learn about the benefits of integrating ESM into services beyond IT.

  • Improving the End User Experience
  • Improving Efficiency of Services
  • Achieving a Successful ROI
  • Becoming More Effective in Operations
  • And More!

Learn more about the advantages of expanding service management best practices to more areas of the enterprise!