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IT Service Management

ChangeGear is an industry-leading ITSM platform that helps organizations to better track, manage, and deliver critical services.
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IT Operations Management

LivePulse offers out-of-the-box system and application monitoring essentials in the cloud.              
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ChangeGear: Solutions for Higher Education


The Challenge

Today's colleges and universities are more connected than ever before, and system infrastructures have rapidly evolved to take on the complex tasks and operations required by IT. As a result, users on campus expect easier and more convenient access to IT support, services, and assets they need the most in order to stay productive during the semester.

The Solution

ChangeGear provides a single, comprehensive platform for on-campus IT service management needs. With its tight integration of fully customizable ITIL-based processes for help desk ticketing, self-service, change management and more. ChangeGear delivers an affordable consolidated service desk solution for university staff and end users, without the complexities of a legacy system.