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Review platform features & packaging to decide what best meets your needs.

IT Service Management

ChangeGear is an industry-leading ITSM platform that helps organizations to better track, manage, and deliver critical services.
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IT Operations Management

LivePulse offers out-of-the-box system and application monitoring essentials in the cloud.

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ChangeGear Service Smart Technology Features

Take a quick 3 minute tour of ChangeGear 7's Service Smart Technology Features (SST). 

Features Discussed:

  • Incident Management (Field Recommender)
  • Intelligence Recommender (Suggestion Center, Knowledge Articles)
  • Self-Service Portal (Smart Responder, Knowledge Articles, Willow Chatbot, Intelligent Search)