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IT Service Management

ChangeGear is an industry-leading ITSM platform that helps organizations to better track, manage, and deliver critical services.
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IT Operations Management

LivePulse offers out-of-the-box system and application monitoring essentials in the cloud.

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ChangeGear Service Request Overview

In this 2 minute video, you will see an overview of the Service Request Management process module for ChangeGear's Service Desk. 

Features Discussed:

  • Service Request Management
  • Self-Service Portal Request Submission
  • Pre-defined Request Templates
  • Visual Process Workflow