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IT Service Management

ChangeGear is an industry-leading ITSM platform that helps organizations to better track, manage, and deliver critical services.
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IT Operations Management

LivePulse offers out-of-the-box system and application monitoring essentials in the cloud.

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ChangeGear Service Desk Overview

This 4 minute video you will provide an overview of all ITIL-based process modules for Service Desk.

Features Discussed:

  • Incident and Problem Management
  • Change & Release Management
  • Knowledge Base
  • Workspace
  • Dashboards
  • Self-Service Portal