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IT Service Management

ChangeGear is an industry-leading ITSM platform that helps organizations to better track, manage, and deliver critical services.
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IT Operations Management

LivePulse offers out-of-the-box system and application monitoring essentials in the cloud.

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ChangeGear 7 Service Desk

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Highly Efficient Service Management for Any Size Organization

The ChangeGear Service Desk Platform is your solution for delivering outstanding IT service management to the business - no matter the size! The web-based platform provides your organization with essential ITIL-based processes out-of-the-box, so you can immediately start using industry best practices for resolving requests, managing tickets and controlling IT services.

Go beyond simple help desk ticket processing and deliver a full ITSM suite that scales as your organization matures.

  • Incident Management
  • Problem Management
  • Service Request Management
  • Change & Release Management
  • Knowledge Management
  • Self-Service Portal

Read the data sheet above to learn more!