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IT Service Management

ChangeGear is an industry-leading ITSM platform that helps organizations to better track, manage, and deliver critical services.
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IT Operations Management

LivePulse offers out-of-the-box system and application monitoring essentials in the cloud.              
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Webinar: 5 Ways to Improve the IT Service Desk for a Better End-User Experience

Many corporate IT service desks continue to be under pressure to deliver better IT support – with end-users and customers demanding increased efficiency and a better service, and likely at a lower cost. Service desks can’t afford to stand still, and thus the improvement of their operations, and of IT support overall, should be a crucial part of any corporate IT organization’s strategy and roadmap.

Join Stephen Mann, ITSM expert with, and Jaime Spector, product marketing manager for SunView Software, as they break down the 5 key ways that you can improve IT Service Desk processes to deliver a better overall experience for your end-users.