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IT Service Management

ChangeGear is an industry-leading ITSM platform that helps organizations to better track, manage, and deliver critical services.
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IT Operations Management

LivePulse offers out-of-the-box system and application monitoring essentials in the cloud.

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4 Steps to Managing IT Change in Your Organization

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The business world is evolving faster than ever. New technologies, services and tools are disrupting and transforming workflows, processes, job roles and even entire organizational structures. New technologies including cloud computing, artificial intelligence and machine learning are reshaping the way business is conducted. With profound changes comes the necessity to change - but not haphazardly. The Harvard Business Review reports that about three quarters of change efforts fail, by not delivering the anticipated benefits or are simply abandoned entirely.

To avoid failure, organizations looking to effectively change should come through the systematic and planned strategic initiatives of change, called Change Management.

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