Before attempting to adopt ITIL best practices, you have to get buy-in from your executives. How do you do that? Present ROI projections built on sound research! Watch this detailed case study on how to justify and obtain funding for your ITIL project.
Why watch this webinar:
- See a 4 step plan for a successful ITIL implementation project
- Identify ways to gain internal support and convince executives
- Discover how this customer built and validated ROI projections