A Robust Service Desk and More
Powered By AI & Machine Learning
Enterprise Service Management (ESM) Processes
ChangeGear enables your organization to deliver smarter IT services to support the digital enterprise.
Complex, costly, and inflexible ITSM platforms are things of the past. ChangeGear Service Manager launches from day one with flexible, responsive features all geared towards your delivering a rich, enterprise-gate IT Service Management solution.
IT struggles to find a balance between change and innovation for the business while still protecting risk and compliance. ChangeGear Service Manager embraces high-velocity changes with flexible change management processes engineered to support ITIL, DevOps, and business changes.
Keeping up with the demands of the digital workplace is hard. ChangeGear Service manager brings a new era of ITSM by harnessing the power of big data and machine learning to deliver intelligent features that help staff and end users get the answers they need fast.
IT systems can be cumbersome, and often do not properly engage employees and staff in an easy-to-use, productive way. ChangeGear Service Manager delivers an intuitive, consumer-like experience that empowers end users to find solutions faster, reducing the call volume for IT staff.
Making critical ITSM-related decisions is difficult without the right insights. ChangeGear Service Manager gives your team more visibility into all of their Service Management related activities so they can better contextualize, report, plan, and deliver more value to the business.