Process Modules provide delivery groups across the enterprise with an out-of-the-box request management platform for managing, tracking, and delivering services. The Process Modules are designed for specific delivery groups like HR, Purchasing, or the Project Management Office. Being a fully integrated ChangeGear module allows for request promotions with one-click to other ticketing modules.
The ChangeGear Process Modules include prebuilt workflows, forms, automations, notifications, SLA management, and reporting that enable delivery groups to efficiently handle service requests. With functionality based on the other ChangeGear ticket modules, the Process Modules are easy to implement and use.
Process Templates are available for Project Management, HR, and Purchasing to accelerate your implementation.