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ChangeGear Change Manager

Change Management Engineered for Agility

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CHANGE MANAGEMENT FOR BUSINESS AGILITY

Gone are the days when spreadsheets and emails will suffice for your change management program. IT requires a Change Management solution that is optimized to support the dramatic increase in volume and velocity of changes in the modern enterprise. ChangeGear Change Manager uses advanced automations and controls to streamline the entire change and release
management process.

Getting Personal

ENGINEERED FOR DEVOPS, IT AND BUSINESS ROLES

DevOps

Support DevOps initiatives by streamlining change processes to reduce release bottlenecks.

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IT

Reduce risks and improve systems availability by automating ITIL change management best practices.

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Business

Meet compliance requirements of NERC/CIP, FDA CFR 21, PCI and others by implementing documented change control processes for non IT assets.

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Manage All Organizational Changes

  • Change Management
  • Release Management
  • Change Calendar

Easily add configuration management and asset discovery to create a complete closed-loop environment.

  • CMDB
  • Asset Discovery

ChangeGear has allowed us to take our Change Management process to another level.

CATHI KUNTZ

IT ASSET & CHANGE MANAGER
GRAPHIC PACKAGING INTERNATIONAL

User Access: IT Operations Staff, Developers, CAB

  • Self-Service Portal
  • Email
  • Mobile Device
  • Systems
ITIL Change Management
Change, Release
Dashboards, Calendar, CAB Management, and more
ITIL Configuration Management
CMDB*, Asset Discovery
Dependency Maps, Change Detection, and more
DevOps
Configure modules to support DevOps
Issue Tracking, Backlog Management

Application Services Framework

  • Workflows
  • Automations
  • Collaboration
  • Analytics

Integrations: REST API

  • Connect most third party apps with ChangeGear's RESTful API

*Optional processes
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Support More Changes. Manage Risk and Compliance.

Discover how Change Manager can optimize change management for better risk and compliance management.

 

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OPTIMIZED CHANGE PROCESSES FOR EACH TEAM

Don't let change management become a bottleneck for IT. ChangeGear Change Manager is designed to support multiple modes of change processing to accommodate ITIL-, DevOps-, and Business- oriented change controls. Multi-modal processing allows organizations to define varying change policies based on the balance of speed and risk.

  • Speed approvals with pre-authorizations based on team performance
  • Increase efficiency with automations for approval routing
  • Built-in change model workflows for ITIL, DevOps and business processes — no coding required
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Metrics and collaboration are critical for a successful change management program. ChangeGear enables seamless collaboration around change processes including tools for smooth execution of CAB or peer review meetings. The fully customizable dashboard provides complete visibility into all changes.

  • Change manager dashboards with visual reporting, metrics & KPIs
  • Quickly dig into RFCs, announcements & other change activities in the staff workspace
  • Easily look ahead at all scheduled changes with the Change Calendar
  • Keep everyone informed with automated email notifications
  • CAB management tools to support in-person or virtual CAB meetings

Automation is required to keep up with the volume of requests. Easily create new business rules and set up IT process automations, approvals, and notifications with ChangeGear's codeless, built-in BPAs, SLAs, and workflow automations. Approval routing is automated based on RFC types and captures all approval details in the audit trail.

  • Improve communication with automated notifications
  • Establish business rules for RFC processing
  • Keep changes on track with SLA management
  • Optimize RFC forms based on the change type
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Streamline compliance reporting with a central repository of change information. The ChangeGear Change Manager ITIL-based process supports the collection of all documentation required for an assessment of risk associated with the change request and provides each access for reporting.

  • Reduce risk by creating a central repository of all changes across the enterprise
  • Automate the collection of critical risk documentation & change record history
  • Dramatically reduce time to complete audit reporting

With full RESTful API capabilities, ChangeGear Change Manager seamlessly integrates with most 3rd-party tools, providing complete change visibility through the automated collection of release artifacts, code and configuration changes, and a host of other configurable data.

  • Integrate with development toolchain to capture change artifacts
  • Create and update RFCs from other programs
  • Support connections to Asset Management, System Monitoring, Source Code Control, & more
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SaaS or On-Premises

Licensing & Delivery Options

Flexible licensing and delivery options are critical in reducing your Change Management costs. SunView provides you with ultimate flexibility to get the most out of your Change Management investment.

Named & Concurrent User Licensing:

Optimize your license usage to save your organization money. Leverage both named and concurrent user licensing.

Free & Unlimited Requester Licenses:

Provide change management across the enterprise without worrying about the cost.

On-Premises or Cloud Delivery

Choose the delivery model that best fits your organization. 
Both on-premises and cloud options of ChangeGear are available to meet your needs

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Harness the Power of ChangeGear in Your Pocket

AVAILABLE FOR ANDROID & IOS MOBILE DEVICES
 
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25 Requirements for a Change Management Solution

PLANNING TO IMPLEMENT A NEW CHANGE MANAGEMENT SYSTEM TO PROMOTE STRONGER CHANGE CONTROLS?

Read Guide