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IT Service Management

ChangeGear is an industry-leading ITSM platform that helps organizations to better track, manage, and deliver critical services.
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IT Operations Management

LivePulse offers out-of-the-box system and application monitoring essentials in the cloud.

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Smarter IT Solutions for Your Modern Digital Workplace

SunView products deliver intelligent, people-centric IT service management with critical enterprise-grade features you need to ensure that your solution is able to meet your current and future business requirements.

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ChangeGear Change Management

Automate Change Management to Support Agility 

ChangeGear Change Management provides a browser-based centralized repository for all changes while providing powerful automations, multi-modal workflows, customizable dashboards, and ad-hoc reporting. Using the ChangeGear RESTful API to automatically log all changes performed by your DevOps team enables you to capture critical change information from your development toolchain, providing complete visibility into IT change for metrics reporting, change scheduling, and problem resolution.

  • Configure Change Controls the Way You Want
  • Plug into Your DevOps Toolchain
  • Gain Complete Change Visibility for Compliance & Reporting
  • Improve Communication Between Dev & Ops Teams
  • Create Pre-Authorizations for Faster Approval Routing
  • CAB Management Made Easy
  • Identify Conflicts on the Change Calendar

 

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ChangeGear IT Service Management

The Intelligence-Driven ITSM Solution

ChangeGear Service Management lays the foundation for digital transformation by providing a common platform that maximizes work productivity, so your team can do more with less. Add value to the business by implementing processes that more efficiently manage, control, track, and govern digital services for IT and beyond. ChangeGear also leverages powerful, intelligence-driven tools and automation that work proactively to take care of more customers without adding extra costs or requiring additional resources from the business.

  • Complete Enterprise Service Management Platform
  • Incident, Problem, Change, Service Request, Service Catalog, CMDB, & More.
  • Service Smart Technology Powered by AI and Machine Learning
  • Personalized Dashboards & Workspaces To Keep You Informed
  • Advanced Change Management Capabilities
  • Configure Your Own Processes

 

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LivePulse for Monitoring & Automation

Easy and Affordable Monitoring for Business

LivePulse is a cloud-based monitoring and automation platform that helps companies gain real-time awareness of their operations infrastructure so they can take immediate action. Monitor all of your disparate systems and applications from end-to-end and automate responses based on critical changes, performance metrics, events, and more - all from one simple, unified dashboard.

  • Prebuilt automations
  • Turnkey metrics
  • Customizable alerts & notifications
  • Data visualization & analysis

 

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