Privacy Policy

SUNVIEW SOFTWARE EUROPEAN DATA PRIVACY NOTICE

June 1st 2019

SunView Software recognizes that your personal information must be carefully used and protected, and we appreciate your trust that we will do so carefully and sensibly. 

This notice describes SunView Software's data privacy policy and describes the use of information collected from visitors and customers using SunView Software's Internet site, order forms, email, fax and phone etc.

 

  • WHO IS COLLECTING THE DATA?
  • WHAT INFORMATION DO WE COLLECT?
  • WHAT PERSONAL INFORMATION DOES SUNVIEW GATHER ON OUR WEBSITE?
  • WHAT IS THE LEGAL BASIS FOR PROCESSING THE DATA?
  • DOES SUNVIEW SHARE THE INFORMATION IT COLLECTS?
  • HOW SECURE IS INFORMATION ABOUT YOU?
  • HOW LONG WILL THE DATA BE STORED?
  • WHAT ARE MY RIGHTS?
  • CONTACTS
  • REVISIONS

 

WHO IS COLLECTING DATA?

Any personal information provided or acquired by us is controlled primarily by SunView Software Inc. (SunView), being the controller under European Data Privacy Laws.

SunView Software Inc.

10210 Highland Manor Dr

Suite 275

Tampa, FL 33610, USA

Phone: +1 (813) 632-3600

Fax: +1 (813) 840-4040

SunView is the sole owner of the information collected on www.sunviewsoftware.com. SunView collects personally identifiable information from visitors and customers at several different points on our web site as well as by other means such as during order processes and applications by fax, phone, email etc.

 

WHAT INFORMATION DO WE COLLECT?

 

 Orders: If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). 

We use this information for billing purposes and to fill your orders.

 

We use this information for billing purposes, ordering purposes, demographics and to support the ongoing relationship between you and SunView. We may use this information at any time to contact you with news and offers from SunView.

 

WHAT PERSONAL INFORMATION DOES SUNVIEW GATHER ON OUR WEBSITE?

 

The information we learn from customers helps us personalize and continually improve your ability to gather information and make purchases at SunView's website. Here are the types of information we gather.

 

  • Information You Give Us: We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. 

We use the information that you provide for such purposes as filling your orders, responding to your requests, customizing future shopping for you, improving our web services, and communicating with you. Typical information we store about you includes; name, main address, shipping address, tax ID, credit card number, email address, bank account number (if supplied), telephone and fax numbers, etc.

 

  • Automatic Information (cookies):Like many web sites, we obtain certain types of information when your web browser contacts SunView's site. We store this information in small data repositories commonly called "cookies". As an example, the data stored in cookies enable SunView's systems to recognize your browser and to provide features customized to you. 

However, some people prefer not to have cookies stored on their computers due to privacy concerns. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of SunView's website features, and we recommend that you leave them turned on. 

 

  • Email Communications:To help us make emails more useful and interesting, we may receive a confirmation when you open email from SunView if your computer supports such capabilities.
  • Information from Other Sources:SunView does not solicit or receive information about its customers from any other sources.

 

WHAT IS THE LAWFUL BASIS FOR PROCESSING THE DATA?

 

Processing of data requires a lawful basis. Such lawful basis can be your consent, a contract or a legal obligation we may have.

 

DOES SUNVIEW SHARE THE INFORMATION IT COLLECTS?

 

  • No Selling: Information about our customers is an important part of our business, and we are not in the business of selling it to others.
  • Agents: We may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. These entities have access to personal information only when needed to perform their functions but may not use it for other purposes.
  • Promotional Offers:We do not send offers to any SunView customers on behalf of other businesses.
  • Protection of SunView and Others:We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our policies and other agreements; or protect the rights, property, or safety of SunView, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

 

  • Cross Border Transfer.Your information may be transferred to a) SunView Software GmbH in Frankfurt, Germany b) to our worldwide subsidiaries and affiliated companies. Such transfer is based on the European Union (EU) Standard Model Clauses Agreement entered between SunView Software GmbH and SunView Software Inc.

Within Europe there are no further entities processing personal data on behalf of SunView:

 

  • Legal Disclosure. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process.

 

HOW SECURE IS INFORMATION ABOUT ME?

 

We are equipped with adequate technical and organizational safety mechanisms for the protection of the personal data you transmit from accidental, illegal or unauthorized destruction, loss, access, modification, disclosure or use.

 

HOW LONG WILL THE DATA BE STORED?

We store personal data for as long as necessary for the fulfillment of the purposes for which we collect the data (see above, chapter " WHAT INFORMATION DO WE COLLECT?" and  “WHAT PERSONAL INFORMATION DOES SUNVIEW GATHER ON OUR WEBSITE?”) provided this is not prohibited by the applicable law.

 

WHAT ARE MY RIGHTS?

According to the applicable law, your rights may include the right to be informed, the access to your personal data processed by us, the right to rectify, erase or block this data, the right to refuse certain data processing activities, the right to data portability and your right to object. SunView does not use any automated decision or profiling processes. 

In order to exercise these rights, you shall send a written request via our contact data mentioned below.

 

CONTACTS

If you have questions or remarks regarding this website privacy statement, in case you wish to update the information we hold about you or if you wish to exercise your rights, you can contact us by email. You can also send your written request to the following address: 

SunView Software Inc

10210 Highland Manor Dr

Suite 275

Tampa, FL 33610, USA

 

 

Please address all your requests and/or queries about our data protection policy to: marketing@sunviewsoftware.com

If you no longer wish to receive our newsletter and promotional communications, you may opt out of receiving them by following the instructions included in each newsletter or communication or by emailing us at marketing@sunviewsoftware.com.

If you wish to complain about our processing of your data and/or execute your before listed other rights with a supervisory authority, please contact the data protection authority responsible in your region or country. 

 

Updating Information. If your personally information changes, you may let us know by emailing at marketing@sunviewsoftware.com or by contacting us by telephone or postal mail at the contact information listed above.

 

REVISIONS

Our business changes constantly. This Notice may change also and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may email periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes.