ITSM Software Provider Cites 127 New Customers Fueling 48% Revenue GrowthTAMPA, FLA. – May 23, 2012 – SunView Software Inc., one of the fastest growing providers of IT service management (ITSM) software, today announced record revenue and customer adoption over the last year. During that period, SunView Software has acquired 127 new customers for its ChangeGear ITSM solution, a 45% increase, contributing to a 48% increase in revenue, with a total roster now exceeding 400 customer deployments.
Built from the ground up using a modern application architecture, SunView ChangeGear is part of a new breed of ITSM software solutions that are quick to deploy, easy-to-use and cost less to maintain. SunView ChangeGear includes fully-integrated Incident, Problem and Change Management, as well as a robust Service Catalog and CMDB. ChangeGear also has built-in ITIL service workflows, enabling organizations to leverage IT industry best practices regardless of their level of ITIL expertise.
United Community Bank is one of SunView Software’s recent customer wins and 400th deployment overall. United Community Bank chose SunView ChangeGear to achieve IT service management automation based on ITIL. “United Community Bank selected SunView Software’s ChangeGear because it had all the enterprise features we needed, including a wide range of customization options, without the cost and complexity of other systems we evaluated,” said Greg Abernathy, Technology Architect, United Community Bank.
“Enterprises are in the midst of an unprecedented refresh cycle for their service desk tools,” said Seng Sun, CEO, SunView Software. “ITSM tool purchases had been on hold because of the economic crisis. Cost-conscious organizations are now seeing an opportunity to replace legacy solutions that are very expensive to license and maintain. That's why we're seeing so much interest in more flexible, easier-to-manage and lower-cost tools like ChangeGear and others.”
About SunView Software
Founded in 2003, SunView Software is a leading provider of IT service management software that enables companies to better track, manage, and control IT services across the enterprise. Based on the ITIL best practices framework, ChangeGear allows companies to deliver cost-effective IT services, gain greater visibility into their IT infrastructure, increase security, eliminate system downtime, and ensure regulatory compliance.
SunView Software is a privately held company based in Tampa, Florida.
Visit http://www.SunViewSoftware.com to test drive ChangeGear or view a product demo.