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IT Service Management

ChangeGear is an industry-leading ITSM platform that helps organizations to better track, manage, and deliver critical services.
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IT Operations Management

LivePulse offers out-of-the-box system and application monitoring essentials in the cloud.

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News and Events

5 Ways Machine Learning Will Revolutionize End User Engagement with IT

05/30/2017 by: The SunView Team

Seng Sun, CEO of SunView Software, wrote an article, 5 Ways Machine Learning Will Revolutionize End User Engagement with IT, that was recently featured on the popular IT news, resource, and event site IT Briefcase. Read More

SunView Launches New Innovations for ChangeGear Mobile and Web Platform to Drive End-User Engagement

05/08/2017 by: The SunView Team

Award-winning ITSM provider set to roll out new mobile experience along with updates to ChangeGear 7 platform. TAMPA,Fla. - May 09, 2017 - SunView Software announced today the release of a new mobile experience along with more AI-powered innovations to its flagship ChangeGear 7 platform. Following a previous announcement to improve IT self-service in ChangeGear, the company rolled out new ... Read More

SunView's Service Smart Technology Wins Pink Elephant's Innovation of the Year Award

03/02/2017 by: The SunView Team

Tampa ITSM Vendor Wins Gold for Delivering AI-Automation to Flagship ChangeGear Platform Pink Elephant has recognized SunView Software, a top vendor of IT Service Management software, for developing a leading innovative product to address critical IT business needs for the modern enterprise. Pink Elephant’s IT Excellence Awards are held annually to honor and recognize the people, organizations ... Read More

SunView's Service Smart Technology Named as Finalist for Innovation of the Year Award

01/17/2017 by: The SunView Team

Enterprise Vendor Recognized for Delivering AI Automation to IT Service Management Read More

SunView Announces Smart Self-Service Capabilities for More Engaging End User Support on the Service Desk

12/08/2016 by: The SunView Team

ITSM provider enhances self-service with AI technology. TAMPA,Fla. - December 08, 2016 - SunView Software aims to redefine IT self-service by offering smarter modes of access for customers and employees that are both engaging and easy to use. Coming off the heels of a successful launch of ChangeGear 7 with Service Smart Technology, the software company revealed today its plans to roll out new ... Read More

SunView Software Releases ChangeGear 7 with Service Smart Technology

09/21/2016 by: The SunView Team

Changing the Way IT Handles Requests by Integrating Artificial Intelligence with ITSM Read More

SITS 2016

06/08/2016 by: The SunView Team

Are you planning to attend the Service Desk & IT Support Show in Olympia, London from June 8-9? Read More

Big Data and Machine Learning Technology to Power New Generation of IT Service Management Software

05/04/2016 by: The SunView Team

SunView customers will be able to use new artificial intelligency technology to make better decisions Read More

HDI 16

04/12/2016 by: The SunView Team

Are you planning to attend HDI’s 2016 Conference and Expo in Orlando, FL from April 12-15? Read More

Fusion 16

03/30/2016 by: The SunView Team

Come join us in Vegas for FUSION 16!  Read More