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Review platform features & packaging to decide what best meets your needs.

IT Service Management

ChangeGear is an industry-leading ITSM platform that helps organizations to better track, manage, and deliver critical services.
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IT Operations Management

LivePulse offers out-of-the-box system and application monitoring essentials in the cloud.              
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Welcome to the ChangeGear Support Page

How Can We Help You?

We’re committed to providing amazing support to our customers located around the world. If you need help starting a project, fixing an issue, or just have a few questions, our helpful SunView support is eager to assist you.

Access MySunView Portal

Are you a ChangeGear customer? Access the MySunView Portal to find the answers you need to your support issues.

  • Available 24/7
  • Submit and track Service Requests
  • Download Support documents
  • View catalog of training videos and other content
  • Search the ChangeGear Knowledge Base



Contact Support

Need immediate technical support? Our experienced US-based technical support team is dedicated to making sure your problem is resolved expeditiously.

  • Email support at
  • Contact the support phone line at 813-856-3425
  • Submit a Service Request (requires a MySunView account)