SunView Software Blog

Best ITSM Thought Leaders of 2018

11/01/2018 by: The SunView Team

The concept of ITSM has existed for decades. That being said, technology continues to evolve, as do best practices. To make sense of these changes (and to make the right choices), we rely upon the opinion of experts in the field.  Read More

| ITSM / Thought Leaders

Thought Leader Spotlight Series: Ollie O'Donoghue

09/13/2017 by: Jenny Hernandez

Read More

| Thought Leaders

Thought Leader Spotlight Series: Roy Atkinson

08/14/2017 by: Jenny Hernandez

This entry is written as part of the "Thought Leader Spotlight" blog series, which aims to highlight some of the most influential and well-respected minds in the IT industry. When I first found Mr. Atkinson on Twitter, I was very intrigued with his knowledge of IT Service Management and his passion for customer service through his #HDIChat series. It finally dawned on me - why don't I write a ... Read More

| Thought Leaders / Artificial Intelligence / IT Jobs / IT Service Management

20 of the Best ITSM Thought Leaders of 2017

07/17/2017 by: Jenny Hernandez

Influential people are everywhere – whether at home or in the workplace, there is always that inspiring person that goes above and beyond to stand out. A ‘thought leader' in the IT Service Management (ITSM) world focuses on a very specific area within IT. So what is a thought leader? How do insights from these people apply to my job? What can I learn from this group? Read More

| Thought Leaders / ITSM

Who are the Best DevOps Bloggers?

06/15/2017 by: Stephen Mann

There are good DevOps bloggers and bad DevOps bloggers, and it would be rude to mention a certain Clint Eastwood movie. The good blogs tend to be the ones written by people who have “been there, done that, got the t-shirt.” These bloggers write in detail, with war stories, and with insights that one can only acquire by doing the “hard yards.” Read More

| DevOps / Thought Leaders