Get Pricing For SunView Solutions

Review platform features & packaging to decide what best meets your needs.

IT Service Management

ChangeGear is an industry-leading ITSM platform that helps organizations to better track, manage, and deliver critical services.
Get Pricing

IT Operations Management

LivePulse offers out-of-the-box system and application monitoring essentials in the cloud.

Get Pricing

SunView Software Blog

4 Ways to Use Advanced Analytics in Service Desk Forecasting

05/15/2014 by: The SunView Team

Read More

| ITIL / IT Operations

4 Steps to Creating an ITIL-Based Service Management Plan

03/17/2014 by: The SunView Team

The IT Infrastructure Library features such a complex and fully-featured set of best practices that it can be hard for IT leaders to get started with the advance service management framework. One way to overcome this barrier and get ITIL-based service management plans off to a good start is to begin differentiating between various types of operations through service request management strategies. Read More

| ITIL / IT Service Management

4 ITIL Facts for Campus IT

01/13/2014 by: The SunView Team

Read More

| Industry / ITIL

3 Steps to Improve Operational Efficiency to Support Sustainability Goals

10/09/2013 by: The SunView Team

Read More

| ITIL / IT Operations

The 3 Wins from ITIL Adoption

11/05/2012 by: The SunView Team

Read More

| ITIL

The 4 Steps in ITIL Service Portfolio Management

10/16/2012 by: The SunView Team

    One of the most important roles an IT Organization can provide is the Lifecycle Management or Portfolio Management of their services. This requires a high level of maturity for the organization but is an advanced step in the implementation of an ITIL-based ITSM solution. Read More

| ITIL / IT Operations

10 Questions for Service Catalog Management

10/02/2012 by: The SunView Team

Read More

| ITIL / End User Experience

5 Steps to Integrate ITIL into Agile Process

08/20/2012 by: The SunView Team

Can ITIL and Agile coexist? I believe that the answer is an overwhelming YES! From an ITIL perspective, the move to increased development agility creates an even greater need for a well-defined framework and set of governance in place. This integration helps to ensure a superior level of quality across the entire infrastructure of development. Read More

| ITIL / IT Service Management

10 Reasons Why Your ITIL Implementation Will Fail

03/07/2012 by: The SunView Team

Read More

| ITIL

Five Changes that Require CAB (Change Authorization Board) Approval

12/01/2011 by: The SunView Team

Given that most IT organizations are being driven to change and evolve at an ever quickening pace, there is a need to process more RFCs with less overhead in order to stay in front of the business demands. As you learned in ITIL 101, the general goal of Change Management is the review, approval, and implementation of changes in a controlled manner, and that does not mean every change goes through ... Read More

| ITIL / IT Service Management