SunView Software Blog

CMDB Versus Asset Management: What's the Difference?

11/15/2017 by: Jaime Spector

For those who are new to ITIL and ITSM, there is often confusion surrounding the management of IT assets and CIs, and how it figures into the greater scheme of the IT organization. After all, ITSM (and enterprise service management in general) refers to the model for designing, delivering, managing and improving the way IT is used within an organization – so how do IT assets, service items, and ... Read More

| CMDB / asset management / itam / it asset management