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IT Service Management

ChangeGear is an industry-leading ITSM platform that helps organizations to better track, manage, and deliver critical services.
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IT Operations Management

LivePulse offers out-of-the-box system and application monitoring essentials in the cloud.              
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SunView Software Blog

3 Ways Higher Ed Institutions Can Benefit From ITSM

06/19/2017 by: Stephen Mann

Along with most internal IT departments, in either the private or public sectors, higher education institutions continue to need to provide IT support to their end users – students, faculty members, and other employees – in line with what now seems like an age-old mantra of “doing more with less.” Read More

| Industry / IT Service Management

HPE Compensation Disaster Highlights Need for Change Management

07/29/2016 by: The SunView Team

Sometimes it's worth re-evaluating your change management processes in order to mitigate risk and protect your organization from disaster. A recent story highlights the need for an effective change management solution. Read More

| Industry / Change Management

Diagnosing Data Security: SOC 2, HIPAA and Change Management Software

06/16/2016 by: The SunView Team

Back before the age of big data, the gravest concern regarding medical records was a breach of doctor/patient confidentiality. And in a way it still is - today's digital environments host the gamut of health records and raw medical data exchanged across many different kinds of smart devices and decentralized IT infrastructure. Read More

| Industry / Change Management

3 Ways Change Management Can Support PCI Compliance

09/29/2014 by: The SunView Team

The recent data breach at Home Depot and similar incidents across the retail industry have put a renewed emphasis on the Payment Card Industry Data Security Standards. PCI DSS represents one of the most far-reaching regulatory systems in existence because the laws impact every organization that handles payment-related data in any form. If your organization processes payments made with credit or ... Read More

| Industry

3 Ways Change Management Software Helps Bankers Comply

05/08/2014 by: The SunView Team

Regulatory change management compliance is like a chain around the neck of every IT worker in the financial services sector. If you work in a bank and want to release a new application or service, you have to jump through so many hoops that it may not feel worth it. Make a small change to the configuration management process, and chances are you have to take so many steps to ensure compliance ... Read More

| Industry / Change Management

4 Ways Process Automation Is Vital for HR Departments

04/30/2014 by: The SunView Team

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| Industry / IT Operations / Process Automation / Process Modules

5 Service Desk Tools That IT Teams in Banking Need

04/09/2014 by: The SunView Team

Financial institutions face unique technology challenges that demand incredible precision and efficiency in day-to-day IT operations. Banks increasingly need to deploy robust IT applications and services to meet the needs of internal users and consumers that are moving toward online and mobile forms of financial services. This creates an environment in which complexity is common throughout the ... Read More

| Industry / IT Service Management / CMDB

4 Examples of Change Management in Action - Manufacturing

03/06/2014 by: The SunView Team

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| Industry / Process Automation / Change Management

4 ITIL Facts for Campus IT

01/13/2014 by: The SunView Team

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| Industry / ITIL

5 Steps to Better IT Management in the NOC

10/28/2013 by: The SunView Team

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| Industry / Process Automation / Change Management