SunView Software Blog

Is It Necessary to Personalize Change Management Methods Per Department?

03/14/2018 by: The SunView Team

Change management strategies are not one-size-fits-all. What works for one department of your business isn’t going to work for another team. Change management tools need to be customized for units within your business. Continue reading Is It Necessary to Personalize Change Management Methods Per Department?

| DevOps / IT Service Management / Change Management

APM vs. NPM: Know the Difference

08/09/2017 by: The SunView Team

The enterprise sure likes its acronyms. ITSM, ITIL, ITOM… it seems like there is no shortage of tools, software, methodologies and best practice abbreviations popping up on vendor websites and analyst reports. And just like the aforementioned segments, there are often misinterpretations or confusion among those new to the IT industry when trying to describe them. Previously, we’ve covered the ... Continue reading APM vs. NPM: Know the Difference

| DevOps / Technology

Who are the Best DevOps Bloggers?

06/15/2017 by: The SunView Team

There are good DevOps bloggers and bad DevOps bloggers, and it would be rude to mention a certain Clint Eastwood movie. The good blogs tend to be the ones written by people who have “been there, done that, got the t-shirt.” These bloggers write in detail, with war stories, and with insights that one can only acquire by doing the “hard yards.” Continue reading Who are the Best DevOps Bloggers?

| DevOps

Microservices, DevOps, and ITSM for an Antifragile Business

05/03/2017 by: The SunView Team

  Microservices are a software architecture that creates antifragile systems by breaking monolithic applications into smaller microservice components and making these small components easy to deploy and robust against failure. Microservice components are also designed to expect, and gracefully handle, the failure of other microservices they depend upon, offering customers a partially-working ... Continue reading Microservices, DevOps, and ITSM for an Antifragile Business

| DevOps / Change Management

The Continued Importance of ITIL Change Management in Light of DevOps

04/19/2017 by: The SunView Team

 If you work in the IT Service Management industry, and even if you don't, the late-February Amazon Web Services (AWS) S3 "event" won't have escaped your attention. Where a human error - a typo while members of the S3 team were debugging a billing system - caused other Amazon Web Services to stop functioning plus the services of customer that rely on them. For many, hopefully it was a timely ... Continue reading The Continued Importance of ITIL Change Management in Light of DevOps

| DevOps / Change Management