SunView Software Blog

5 Ways to Reduce Service Desk Costs

11/10/2017 by: Jaime Spector

What is the number one dilemma of the CIO trying to support and bring value to the business? While managing a core IT staff and driving innovation through technological services are primary concerns, the main priority that is always top-of-mind usually comes down to one thing – cost. How much overhead cost will it take to implement and manage this new ITSM solution? How can we grow and expand ... Read More

| Service Desk / knowledge base / cost