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SunView Software Blog

Improve ITSM: Add Value With Chatbots

01/31/2018 by: Jaime Spector

  When you think of ITSM, what words come to mind? Do you think IT service management is difficult, complicated, and labor-intensive? It doesn’t have to be any of those things.  Read More

| AI for ITSM / chatbot

New Year, New ITSM... and Beyond

01/23/2018 by: Jaime Spector

At the dawn of each new year, we make resolutions for what we’re going to do differently to make these 365 days better than the last. In the IT service management space, resolutions center on delivering better service to end-users in an efficient, cost-effective manner.  Read More

| ITSM / AI for ITSM / chatbot