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SunView Software Blog

Gartner Newsletter - Questions to Ask Vendors That Say They Have 'Artificial Intelligence.’

03/20/2018 by: The SunView Team

  Artificial Intelligence (AI) is changing everything in the enterprise. Business models continue to face disruption as intelligent technologies and proactive automation leads us into a new era of digital transformation. This trend is expected to rapidly escalate, as Gartner estimates that by 2021, 40% of new enterprise applications implemented by service providers will include AI technologies. ... Read More

| AI for ITSM / Gartner / best practices