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IT Service Management

ChangeGear is an industry-leading ITSM platform that helps organizations to better track, manage, and deliver critical services.
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IT Operations Management

LivePulse offers out-of-the-box system and application monitoring essentials in the cloud.              
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SunView Software Blog

IT Asset Management Can Be More Efficient - Here's How

05/08/2019 by: The SunView Team

Daniel Levitin, cognitive psychologist and neuroscientist, once said, “The obvious rule of efficiency is that you don’t want to spend more time organizing than it’s worth.” That holds true of IT asset management. At a certain point, it becomes inefficient to spend time cataloging each IT asset a firm owns.  Read More

| Asset Management

How to Simplify Asset Management with an ESM Tool

03/07/2019 by: The SunView Team

When you think of IT asset management, what are things that come to mind? Many people would say “challenging,” “time-consuming,” or perhaps “tedious.” However, managing IT assets no longer has to be any of those things.  Read More

| Asset Management

4 Real-Life Enterprise Service Management Examples

10/19/2018 by: The SunView Team

When you’re going to invest in a technological solution, you want to be certain that you’re making the right choice. Reading or hearing about case studies of customers that have implemented the same solution not only provides a sense of reassurance, it also might spark new use cases you might not have considered previously.  Read More

| Asset Management

Is ESM the New ITSM?

10/03/2018 by: The SunView Team

  The field of enterprise IT seems especially prone to jargon. ESM is one such example, but it’s not a mere trend. In fact, ESM is being compared to ITSM.  Read More

| Asset Management

CMDB Versus Asset Management: What's the Difference?

11/15/2017 by: The SunView Team

For those who are new to ITIL and ITSM, there is often confusion surrounding the management of IT assets and CIs, and how it figures into the greater scheme of the IT organization. After all, ITSM (and enterprise service management in general) refers to the model for designing, delivering, managing and improving the way IT is used within an organization – so how do IT assets, service items, and ... Read More

| Asset Management