Daniel Levitin, cognitive psychologist and neuroscientist, once said, “The obvious rule of efficiency is that you don’t want to spend more time organizing than it’s worth.” That holds true of IT asset management. At a certain point, it becomes inefficient to spend time cataloging each IT asset a firm owns. Read More
When you think of IT asset management, what are things that come to mind? Many people would say “challenging,” “time-consuming,” or perhaps “tedious.” However, managing IT assets no longer has to be any of those things. Read More
When you’re going to invest in a technological solution, you want to be certain that you’re making the right choice. Reading or hearing about case studies of customers that have implemented the same solution not only provides a sense of reassurance, it also might spark new use cases you might not have considered previously. Read More
The field of enterprise IT seems especially prone to jargon. ESM is one such example, but it’s not a mere trend. In fact, ESM is being compared to ITSM. Read More
For those who are new to ITIL and ITSM, there is often confusion surrounding the management of IT assets and CIs, and how it figures into the greater scheme of the IT organization. After all, ITSM (and enterprise service management in general) refers to the model for designing, delivering, managing and improving the way IT is used within an organization – so how do IT assets, service items, and ... Read More
