SunView Software Blog

Tech Spotlight: Securing Your Industrial Control Systems

06/03/2021 by: The SunView Team

The Cyber Resilience Review (CRR)[1] is an interview-based assessment that evaluates an organization’s operational resilience and cybersecurity practices. This assessment is derived from the CERT Resilience Management Model (CERT-RMM), a process improvement model developed by Carnegie Mellon University’s Software Engineering Institute for managing operational resilience. The Cyber Resilience ... Continue reading Tech Spotlight: Securing Your Industrial Control Systems

| Tech Spotlight

Business Insights: How CyberSecure is Your Pipeline?

06/03/2021 by: The SunView Team

Executive Summary – Cybersecurity and Change Management On June 27th, Department of Homeland Security (DHS) Cybersecurity Gap Assessments are due to the Transportation Security Administration (TSA). For impacted organizations that have not implemented proper change controls, this means a huge risk as failure to comply will result in daily fines, audit findings, and potential public relations ... Continue reading Business Insights: How CyberSecure is Your Pipeline?

| Business Insights

8 Ways to Break Through the Walls Around ITSM

05/24/2021 by: The SunView Team

This is the THIRD blog in our series that that explains how Extending the Reach of IT Service Management (ITSM) can benefit your organization much like XaaS has helped companies like Spotify, Netflix, and Amazon turn shoppers into engaged subscribers. In our first blog post, we talk about What Sparks ITSM into “x Service Management (xSM),” where ‘x’ marks the next department that wants (needs) to ... Continue reading 8 Ways to Break Through the Walls Around ITSM

| IT Service Management

5 Key Trends that Indicate ITSM is Evolving Beyond IT

05/18/2021 by: The SunView Team

This is the SECOND blog in our series that explains how Extending the Reach of IT Service Management (ITSM) can benefit your organization much like XaaS has helped companies like Spotify, Netflix, and Amazon turn shoppers into engaged subscribers. In our first blog post, we talk about What Sparks ITSM into “x Service Management (xSM),” where ‘x’ marks the next department that wants (needs) to ... Continue reading 5 Key Trends that Indicate ITSM is Evolving Beyond IT

| IT Service Management

What Sparks ITSM into “x Service Management (xSM)”?

05/11/2021 by: The SunView Team

This is the FIRST blog in our series that explains how Extending the Reach of IT Service Management (ITSM) can benefit your organization much like XaaS has helped companies like Spotify, Netflix, and Amazon turn shoppers into engaged subscribers. In this article, we talk about What Sparks ITSM into “x Service Management (xSM),” where ‘x’ marks the next department that wants (needs) to utilize ... Continue reading What Sparks ITSM into “x Service Management (xSM)”?

| IT Service Management