SunView Software has once again been noted in an analyst report on the value of the Service Desk - Vendor Landscape: Enterprise Service Desk Software from the Info-Tech Research Group. Serving the IT professional, Info-Tech Research Group is a growing information technology research and advisory company.
In this report, SunView Software's ChangeGear Service Desk Platform is rated as an upper tier solution with regards to value. In the Vendor Landscape report. The Info-Tech Research Group recommends that organizations interested in a Service Desk solution that is both compliance and security focused, take a closer look at ChangeGear due to thier deep expertise in ITIL Change Management.
Read an overview of the Info-Tech Research Group report.