The bring-your-own-device movement is changing the way people work. In just about every business sector, users are starting to run work apps and services through their personal smartphone, and the iPhone serves as one of the iconic drivers of this movement. Apple recently released the iPhone 6, and its impact on the global economy highlights just how disruptive mobile devices are becoming.
As more smartphones are purchased, organizations need to be ready to deal with an increased number of users bringing their own device to work. Service catalogs and other advanced IT service management tools play a key role in enabling organizations to establish an effective framework to support BYOD.
Considering the Scale of iPhone 6 Sales
According to a recent Business Insider report, iPhone 6 devices have been performing so well in the global market that entire nations are experiencing an economic boost because of new sales. This may sound like hyperbole, but a variety of studies showcasing the impact of new iPhones on different industries points to the way new iPhones redefine the economy.
Citing a study from the Australian Bureau of Statistics, Australia's retail sector experienced growth of 1.2 percent in September. This significant rise was driven by a 9.2 percent expansion of the electronics market, which grew so much because of the iPhone 6. ZDNet broke the news from the ABS, but Business Insider added that analysts also expect the current market expansion driven by the new devices to continue. Some experts anticipate that approximately 80 million iPhone 6 and 6 Plus devices will sell within the next few months.
Furthermore, Credit Suisse found that Japan's manufacturing industry expanded by approximately 2.7 percent in September after falling 1.9 percent in August. This growth was also fueled by the iPhone 6 and 6 Plus, Business Insider reported.
The growth in these major industries in large global markets emphasizes that iPhone 6 devices are selling at such a rapid pace that that they are redefining economies.
Considering the iPhone 6's Impact on Your Organization
With so many people purchasing new smartphones, it is time to make sure you are ready to support the technology. This issue is headlined by the new iPhone 6, but it is just as much about the diverse array of new devices that are hitting the market on an ongoing basis. With smartphone and tablet use rising and more people expecting to bring their personal devices into the workplace, it is time to make sure the service desk is ready.
Simply improving processes may not be enough to keep up with the challenges brought on by the BYOD movement. Instead, organizations will need to give users the tools they need to help themselves. This is where the service catalog comes into play.
A service catalog solution can be used to help users configure their devices so they can connect to the corporate network, give them access to new apps and give IT the control it needs to meet all of these requirements for flexibility without giving up too much control. Essentially, the service catalog functions as the catalyst for a balanced approach to BYOD. The big issue with supporting personal devices within the corporate IT setup is giving users freedom while also ensuring IT has the control it needs to comply with regulatory standards, protect data and stay within the budget.
A service catalog allows IT and support teams to effectively create a border that users can operate within. From there, employees have complete freedom to work from their personal devices efficiently and without restriction, creating an ideal environment for BYOD to deliver a return on investment.