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Network Trends Point to Importance of Change Management

04/21/2014 by: The SunView Team

Change management is an incredibly important tool as businesses face a rapidly-shifting technology climate. There are a variety of indicators that point to the rapid pace of innovation in the sector, and the many difficulties that come with change management. However, the network may be one of the clearest areas that points to the value of change management in a variety of organizational settings.

The network is an incredibly complex part of the IT configuration, and even moving one plug incorrectly can lead to a service disruption for a wide range of users. For most service desk teams, the goal is to ensure technology supports business operations and ensures outages and problems do not get in the way of corporate goals. Network disruption can prevent employees from accessing key data, applications and services, especially as companies become more dependent on cloud computing and similar technologies. As such, it is vital that service desk teams deal with network-related issues as efficiently as possible. The problem is that networking requirements are shifting quickly, making advanced change management platforms a critical solution in the sector.

Understanding the Scope of Networking Changes Across the IT Industry
Networks have traditionally been incredibly stable systems. Maintenance has always been difficult, which is why change management is so important, but major upgrades have often been relegated to five or even 10 year intervals. In past years, when a business builds a network, it expects the infrastructure to remain viable for a long time. This is changing, and the shift is happening in a hurry. In fact, network demands are rising and being altered so often that organizations are implementing some unconventional architectural strategies.

According to a recent report from Cabling Installation & Maintenance magazine, zone network principles have begun to play a part in network strategies across a wide range of organizational segments, including the data center, wireless setups and intelligent building systems.

Considering Zone Networking and It's Growing Role in Operations
Zone networking is a horizontal network architecture designed to work optimally in an open office environment. The news source explained that open office frameworks are designed to have pockets of desks or cubicles that are frequently moved or adjusted to keep the free-flowing floor plan in place. This open design concept has made establishing network connectivity difficult, and zone networking is designed to create a more flexible cabling architecture that supports frequent changes.

The zone networking concept has evolved substantially over time, and is beginning to be used in a wider range of settings. The report said that companies are beginning to face increased pressure to establish intelligent building architectures, robust Wi-Fi systems and more adaptable data center networks.

Looking at the Role of Change Management as Networks Evolve
The reality is that data throughput demands are escalating fast and the service-focused IT model hitting businesses is putting a greater strain on the network as a critical business enabler. If the network is no longer just a background support tool, but instead a key component of an organization's ability to deploy new services, frequent upgrades and changes become necessary. Cloud computing, big data, widespread mobile device use and virtualization (both server and desktop versions) put an added strain on network infrastructure.

Rising demand for zone network architectures highlights the increased frequency of change facing IT teams managing connectivity systems. The end result is a situation in which the IT service desk team needs to be prepared for increased network-related change operations. The complexity and importance of network systems makes advanced ticketing and scheduling necessary in this area. As such, change management investments can play a key part in helping businesses deal with shifting network.

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