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How DevOps Enhances Business From the Inside Out

01/19/2016 by: The SunView Team

In trying to nail down exactly what DevOps can do for a given business, remember: DevOps is just as much a philosophy as it is an actual undertaking.

Siloing development teams and system operators may have been the lay of the land in the past, but the speed at which companies move in both customer-facing and internal processes has greatly accelerated since. Whether an IT team is creating software or knocking out the kinks with updates to applications already in motion, collaboration between these two parties must happen as fast as lightning to keep progress moving and customers engaged.

However, as we mentioned, DevOps isn't all technical - essentially, DevOps best practices encourage closer partnerships between all the different spheres of IT work, not to mention interdepartmental participation. By breaking down these self-designed divisions, businesses can become more responsive to customer needs in both the short and long term, instead of providing a static product. While the tides of change might make executives feel a little seasick at first, advancing the malleability and flexibility DevOps provides can be extremely fortuitous, so long as teams are equipped with the proper tools to take on challenges.

Setting the Stage for a Surefire Software Development Life Cycle
All popular businesses start with the design of a product or service a great deal of customers will want to buy or partake in. For those companies either offering a software product or providing a sought-after service through an application, the "Dev" side of DevOps can mean the difference between winning a crowd or going home empty handed. Incorporating systems operations as an equal partner in this undertaking ensures code is written with its successful implementation already in the mind of its developers.

That is, of course, a best case scenario. SDLC maturity issues prevent DevOps from opening up full throttle. According to Forbes, waterfall development models are still a norm for many businesses. Agile standards actually take full advantage of what DevOps has to offer. Basically, SDLC is a constant game of fact checking - DevOps teams should be constantly scrutinizing the reliability of what they're producing as it's being produced. Under DevOps best practices, an agile work environment allows for greater flexibility throughout the process and upon deployment, whereas the rigid waterfall method works linearly and cannot tout the same resilience.

Turning Attention to Tangible Transparency
Once customers receive products or begin interacting with an application, businesses can experience better long-term success rates if what they've produced can respond to user input through a help desk. Fast, effective DevOps teams identify problems, sort them out and apply the changes necessary the first time around. However, executives behind the scenes may be wary about the strength enhanced change management has within its company's configuration. Thankfully, IT Service Management suites help to minimize risk within the IT configuration through greater control and visibility into operations.

Moreover, DevOps naturally bring on a new level of transparency to on-site operations. The fusion of multiple IT subsections along with other departments does its part, but there's something to be said about the heightened awareness that DevOps necessitates in its induction. For DevOps to really pack a punch in this modern era when data-driven operations are "business as usual," executive-level decisions in the navigation of a given organization must be reflected in software development and implementation. Nobody builds commercial applications on a whim - these products should ultimately be a reflection of a business's goals. In that way, DevOps can be seen as a first step toward consummate interdepartmental transparency, boosting productivity through strong lines of communication.