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ChangeGear is an industry-leading ITSM platform that helps organizations to better track, manage, and deliver critical services.
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Catch SunView at Pink 17 Live from Las Vegas!

01/17/2017 by: Jenny Hernandez

Are you ready for Pink 17? The 21st Annual International IT Service Management Conference Pink 17 will be taking place February 19th-22nd at the Bellagio Hotel in Las Vegas, Nevada!

This year, SunView is truly honored to be nominated as a finalist for Innovation of the Year; an award that recognizes vendors that took an innovative approach to address a specific business problem either within an existing platform or as a standalone product. We are being recognized for the AI automation capabilities of Service Smart Technology that launched in the fall of 2016 as a part of our flagship ChangeGear 7 release.

Service Smart Technology combines technologies like big data, machine learning and predictive analytics to IT Service Management - making ChangeGear 7 the first truly intelligent ITSM platform on the market. These advanced technologies work proactively to reduce the strain on support resources, so IT staff has more time to be strategic. They also serve to speed up resolution times, improve ticket consistency, enhance the end user experience, and more.

We're thrilled and excited to be nominated alongside some of the biggest and brightest peers in our industry. We will be front-and-center at the conference to showcase the innovative features and functionality that ChangeGear 7 with Service Smart Technology has been recognized for. Don't miss out!

Here are some highlights:

Pink Elephant is known for being a leader in IT management, ITIL and ITSM education; and their annual Pink conference is widely recognized as one of the industry's top events. Pink 17 will feature over 140+ information sessions that cover ITSM, ITIL, Change Management, and many more! Pink 17 will also host many notable guest keynote speakers, such as Alison Levin, and J.R. Martinez to name a few. Anyone interested in building a truly thriving business-focused IT organization will surely benefit from the opportunities offered from this year's event.

Here are some things to know before stopping by:

If you're interested in scheduling a personalized demo for ChangeGear Service Manager while at the show, give us a call at 813-840-4027 or email us at