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IT Service Management

ChangeGear is an industry-leading ITSM platform that helps organizations to better track, manage, and deliver critical services.
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IT Operations Management

LivePulse offers out-of-the-box system and application monitoring essentials in the cloud.              
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SunView Software Blog

3 Ways an Advanced IT Service Desk Transforms Your Business

10/27/2020 by: The SunView Team

Discussions around the IT service desk, understandably, tend to focus on how they impact an organization's technology operations. The right service desk solution can help an organization add stability, refinement, and speed to its IT and support operations. Incident management streamlines support ticket prioritization and resolution. Equipping a your IT service desk with the best platform, you ... Read More

| IT Service Desk

How Does Cognitive Automation Compare to IT Process Automation?

07/14/2020 by: The SunView Team

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| Artificial Intelligence / Automation

How IT Can Effectively Manage the Remote Workforce: 5 Best Practices You Can Follow

06/12/2020 by: The SunView Team

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| IT Service Management

June Blog Roundup: 5 Must-Read Service Desk Articles

05/27/2020 by: The SunView Team

Welcome to our Blog Roundup, our monthly feature that highlights some of the best content from the SunView blog. Each month we post many articles we believe CIOs and IT leaders will value highly. The curated pieces below are ones we think you will be interested in. Read More

| IT Service Desk

Why ITSM is Critical During COVID-19 For Remote Working

04/16/2020 by: The SunView Team

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| IT Service Management