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SunView Software Blog

Maximize Your ITSM Solutions with AI

01/16/2018 by: Frank App

Organizations in today’s fast paced environment understand the importance of developing business agility so that they can quickly and efficiently adapt to changing business and customer requirements. Many have undertaken digital transformation projects that digitize information, streamline processes, reduce costs and ultimately increase customer satisfaction.  Read More

| AI for ITSM / digital transformation

ITSM Drives Successful Digital Transformation in Organizations

11/06/2017 by: Frank App

  The Digital Transformation Journey and Why It’s Important to Your Business Digital transformation continues to be a hot topic in organizations today but there are many definitions of what it means and why it’s important. At one end of the spectrum, “digital transformation” can be defined as simplify moving information from an analog/paper world to a digital world. Most organizations understand ... Read More

| ITSM / digital transformation

Effective Ways of Measuring the Success of SaaS App Implementation

10/03/2017 by: Frank App

Companies view the adoption of SaaS applications as a way to improve their operations by lowering costs, driving efficiencies and encouraging innovation. The appeal of the cloud environment is that it has a low barrier to entry, it’s flexible and scalable, it allows companies to quickly deploy applications and it leaves the management of IT resources to the cloud provider.  Read More

| End User Experience / ITSM / saas

Key Considerations for Introducing SaaS Apps into Your Organization

09/29/2017 by: Frank App

Companies of all sizes and in all industry segments are adopting SaaS applications at an increasingly rapid rate.  Moving to SaaS applications and cloud computing is viewed as a way to improve operations by lowering costs, driving efficiencies and encouraging innovation.  The appeal of SaaS applications includes the low barrier to entry, ease of adoption, speed of deployment, flexibility, ... Read More

| compliance / hipaa / security / saas

Why is ITIL Critical in Today’s IT Environment?

06/22/2017 by: Frank App

There’s a great deal of information available on the Internet regarding ITIL and why it continues to be the industry standard for governing ITSM (Information Technology Service Management) in the enterprise. Read More

| ITIL / ITSM