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IT Service Management

ChangeGear is an industry-leading ITSM platform that helps organizations to better track, manage, and deliver critical services.
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IT Operations Management

LivePulse offers out-of-the-box system and application monitoring essentials in the cloud.              
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SunView Software Blog

Asset Management and the Modern Enterprise: Compliance and Auditing

11/18/2020 by: The SunView Team

This is the first blog in our new series discussing Asset Management and its importance in the modern enterprise. Over the next few weeks, we will discuss the role Asset Management plays throughout an organization, including Finance, IT, and Operations. This blog focuses on Asset Management’s effect on Compliance and Auditing. Read More

| Asset Management

3 Ways an Advanced IT Service Desk Transforms Your Business

10/27/2020 by: The SunView Team

Discussions around the IT service desk, understandably, tend to focus on how they impact an organization's technology operations. The right service desk solution can help an organization add stability, refinement, and speed to its IT and support operations. Incident management streamlines support ticket prioritization and resolution. Equipping a your IT service desk with the best platform, you ... Read More

| IT Service Desk

Defining the Next Generation of ITSM

09/21/2020 by: Laura Slade

Since its infancy, the IT Service Management (ITSM) industry has had to be one of constant adaptation and support. As organizations across all industries turn to technology for their day-to-day operations, ITSM systems have had to match their growth and drive towards more efficient time, resource, and staff management. However, not all ITSM systems are created equal. Those that provide the most ... Read More

| IT Service Management

How Does Cognitive Automation Compare to IT Process Automation?

07/14/2020 by: The SunView Team

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| Artificial Intelligence / Automation

How IT Can Effectively Manage the Remote Workforce: 5 Best Practices You Can Follow

06/12/2020 by: The SunView Team

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| IT Service Management