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IT Service Management

ChangeGear is an industry-leading ITSM platform that helps organizations to better track, manage, and deliver critical services.
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IT Operations Management

LivePulse offers out-of-the-box system and application monitoring essentials in the cloud.

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Rethink the Workforce Experience

Intelligent ITSM Software Purpose-Built for the Modern User
  • Contemporary and flexible design
  • Powerful, yet easy-to-use
  • Innovative, award-winning AI and machine learning platform

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“I haven’t had a partnership with other vendors quite like the one
I have with SunView. They treat me like family, and at the
end of the day, I know my needs will be addressed."

David Gentry | IT Help Desk Supervisor | St. Mary's Medical Center

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IT Service Management Has Never Been Easier

Introducing the next generation of IT Service Management or ITSM software with automation that harnesses intelligent processing within a simple, user-friendly interface. A powerful, flexible and affordable IT Service Management platform for the enterprise.
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  • ENGAGING SELF-SERVICE
    Better engage end users with remarkably easy to use self-service solutions that work proactively to shorten resolution times and increase satisfaction.
  • SMART AUTOMATION
    Leverage simple, yet highly intelligent technology to augment process automations and promote staff productivity.
  • INTUITIVE USER EXPERIENCE

    Get the latest in UI innovations with personalized dashboards and workspaces that allow you to better plan, prioritize and gain critical insights into your work, customer sentiment and team activities.

  • SEAMLESS INTEGRATIONS

    Easily integrate with essential 3rd-party tools and applications with an easy-to-use REST API.

  • SIMPLE CONFIGURATIONS
    Quickly implement with out-of-box functionality and make changes on the fly—no coding required!

    • Featured Products

    IT Change Management

    ChangeGear Change Management solution that helps you move faster.

    change manager

    Improve risk and compliance management with change management software your team will actually use.

    • ITIL, DevOps & Business Workflows
    • Change Metrics Dashboard
    • CAB Management & Reporting
    • Audit Reporting
    • Change Calendar
    • And More...
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    IT Service Management

    ChangeGear Enterprise Service Management — engineered for the future of IT

    service desk

    Increase staff performance and deliver improved self-service with intelligence-driven service management.

    • Enterprise Service Management Platform
    • Service Smart Technology AI
    • Incident, Problem, Change
    • End User Sentiment Analysis
    • Service Catalog & Self-Service
    • Knowledge Management
    • Dashboards & Reporting
    • And More...
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    Monitoring & Automation

    LivePulse offers out-of-the-box system and application monitoring essentials in the cloud.

    Live pulse

    Gain real-time awareness over your operations infrastructure so you can take immediate action.


    • Prebuilt automations

    • Turnkey metrics

    • Customizable alerts & notifications

    • Data visualization & analysis

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    SunView Customers

    Reviews, Awards & Certifications

    Pink Elephant Award Badge
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    Gartner Peer Insights
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