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IT Service Management Has Never Been Easier

Step forward into the next generation of IT service management with automation that leverages intelligent processing and a simple, user-friendly design to keep things rolling. Say goodbye to complex legacy systems of the past and join the movement toward intelligent ITSM.

Engaging Self-Service
Better engage end users with remarkably easy to use self-service solutions that work proactively to shorten resolution times and increase satisfaction.
Smart Automation
Leverage simple, yet highly intelligent technology to augment process automations and promote staff productivity.
Intuitive User Experience
Get the latest in UI innovations with personalized dashboards and workspaces that allow you to better plan, prioritize and gain critical insights into your work, customer sentiment and team activities.
Seamless Integrations
Easily integrate with essential 3rd-party tools and applications with an easy-to-use REST API.
Simple Configurations
Quickly implement with out-of-box functionality and make changes on the fly—no coding required!
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Who's Using ChangeGear

Proven Results.

Cross-industry customer success and satisfaction.
More Customer Testimonials
"ChangeGear allowed us to take the product off the shelf and have our users adopt it almost instantaneously with a small investment of our time and minimal assistance from SunView."
Mike Wojcinski
Director, Corporate Services
"ChangeGear was the best fit for us because we could easily customize it and it has quickly proven that we’re able to provide faster member service in our branches."
Dottie Dunn
Internal Member Support Manager
Suncoast Credit Union
"SunView Software is one of the best companies that I’ve worked with as far as overall response time, truly listening to what the customer says and using that feedback to positively impact the product."
Dan Luciani
Project Manager
Dallas County Community College
"The highly customizable nature of ChangeGear allowed us to quickly implement our incident management, change management and new hire onboarding workflows. The ease of use proved to be extremely valuable for us."
Paul Gerber
Sr. Manager, Service Desk
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