IT Service Management for the Enterprise

Expand Service Management to your whole organization with one smart, easy to use platform built to service everyone.

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Modern and
Easy to Use

Provide a simple, intuitive user interface that’s easy to navigate. Configurable with drag-n-drop editing, it’s easily customizable to meet end-user needs.


Assist your staff and end users to make faster decisions with the AI-driven platform. Real-time recommendations increase staff efficiency and productivity.


Deliver seamless workflow automation that helps free staff from repetitive, manual tasks and streamlines end-to-end processes.


Award-Winning Platform

Selecting ChangeGear means choosing a platform recognized as 'best in class' by analysts like Gartner (Mid-Market ITSM Magic Quadrant), Pink Elephant (Innovation of the Year), and Forrester (NOW Tech ESM 2021).

Learn how Auditing for Compliance is used not only to evaluate whether your company is following external regulations, but also determine whether it is following its own internal procedures and policies.

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ChangeGear Products

Service Desk

Essentials You Need for a
Remarkably Efficient IT Service Desk

SunView Software ChangeGear Service Desk Software

Service Manager

Powered by SunView Willow AI™️

Out-of-the-box ITSM
for the Entire Enterprise

SunView Software ChangeGear Service Manager Software

Change Manager

Change Management solution
engineered for speed and agility

SunView Software ChangeGear Change Manager Software

Millions of tickets around the world closed with ChangeGear

Read Gartner’s "2021 Gartner Midmarket Context: 'Magic Quadrant™ for IT Service Management Tools'" Report


What we do

We help companies transform their business processes through digitalization and automation. Through the use of Artificial Intelligence and Machine Learning, we enable IT staff to gain predictive insights, recommend solutions, and analyze user sentiment.

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