Overview
Change Management
Configuration Management (CMDB)
Compliance & Auditing
Datacenter Operations
Systems Security
ITIL Service Desk
Challenge: Compliance & Auditing
Reduce Cost and Complexity of Regulatory Compliance

Complying with regulatory requirements such as Sarbanes-Oxley, HIPAA, FISMA, GLBA, NERC, and other regulatory measures can present serious challenges for today’s businesses. Organizations need a way to demonstrate their ability to protect financial information, safeguard confidential customer data, secure their IT infrastructure, ensure data integrity, and implement repeatable processes. If they can’t, they risk severe financial penalties, sanctions, or even imprisonment. Most organizations are trying to harmonize regulations and internal security directives into a set of enforceable IT controls.

Once you are compliant, sometimes pulling together compliance information for auditors can take weeks or even months. The time and effort put into creating auditable reports can become expensive; so many organizations are looking for automated compliance solutions with complete audit trails and flexible reporting.


Solution
Product
ROI
Testimonials
Evaluation
Automate IT Controls for Compliance

ChangeGear enables companies to meet the key provisions of today’s tough regulations that require change control, security, and configuration management initiatives. ChangeGear is a web-based, integrated platform for automating IT controls that is easy to use and can be deployed quickly into your environment.

ChangeGear provides Change Management to make certain that every change introduced into the IT infrastructure follows a regulated process and Configuration Management Database (CMDB) for discovering, managing, and monitoring all of your IT critical assets. ChangeGear tightly integrates people, process, and technology to simplify regulatory compliance.

Ensure Change Control - ChangeGear enables IT organizations to track, manage, and control all aspects of the change lifecycle, from approving change requests and notifying stakeholders to analyzing the risk and impact of change to the IT infrastructure.

Automate Workflow and IT Processes - ChangeGear’s customizable workflow, approval, and notification system automates communication by enforcing your pre-designed approval structure and ensuring that the right team members are notified at each stage in the workflow.

Improve Risk Management and Impact Analysis - ChangeGear delivers unparalleled visibility into the IT infrastructure by providing configuration information and visual mappings of the network assets, their dependencies and relationships. The ability to perform in-depth impact analysis and risk assessments is critical for demonstrating compliance.

Utilize Flexible Reporting - ChangeGear provides a number of pre-defined audit reports out of the box - reducing the amount of time it takes to complete reports for auditors. Customized reports can also be created using Crystal Reports or the built-on ad-hoc reporting tool.

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Whitepapers
Case Studies
  • PSCU Financial Services - learn how they decreased the amount of time to produce PCI reports by almost 75%.
  • eTelecare - find out how they hit their corporate goal of 99.999 percent uptime for the first time.
  • Alverno - see how they were able to reduce operating costs and increase system uptime.