Simplify Change Control
ChangeGear allows IT organizations to automate and simplify change control. ChangeGear has a web-based, best-of-breed change management solution that is easy to use and can be deployed quickly into your environment. Based on the ITIL best practices, ChangeGear tightly integrates people, process, and technology. ChangeGear simplifies change control and gives you the tools you need to track, manage, and control your critical IT infrastructure.
More visibility, less unplanned downtime - ChangeGear empowers organizations to examine every stage of change, up close and in-depth, with little to no extra effort. That degree of visibility does a lot to keep IT resources up and running and IT staff more productive.
Greater success, reduced expense - Nothing wastes time and money like changes that don’t work. But, ChangeGear logs and tracks the results of all changes – this is information IT organizations can put to use when planning the next project. ChangeGear helps ensure a successful implementation while eliminating the inconvenience and expense of starting from scratch.
Better communication, increased satisfaction - By planning change, predicting impact, tracking results, and communicating the details, ChangeGear helps keep your users informed of all change activities throughout the entire process. That means no unpleasant surprises that can cut into productivity.
Tighter control, tighter security - Improving your change management process makes for a better protected IT environment. ChangeGear delivers a degree of control that reduces the chance of introducing errors - errors that could otherwise put resources at risk.
Best of Breed Change Management Solution
ChangeGear is a best of breed Change Management solution that allows IT organizations to simplify and automate IT change control. Designed with the ITIL best practices framework, ChangeGear’s workflow automation ensures that any change introduced into the IT infrastructure follows a regulated process; this prevents unauthorized change, eliminates the potential for system downtime, and ensures regulatory compliance. ChangeGear’s service oriented architecture allows for seamless integration of the change process into everyday IT activities, increasing the overall adoption of change processes throughout the organization.
Learn More About ChangeGear Change Management
Why ChangeGear:
- Easy to Use – intuitive Web 2.0 interface
- Simple to Deploy – deploy in days, not months
- Cost Effective – low total cost of ownership when compared with other enterprise ITSM solutions
- Seamless Integration – easily integrate with other systems or processes
- Flexibility – quickly adapt processes to meet your business needs without coding
- ITIL Alignment – utilize ITIL-based processes out of the box for fast ROI
Key Features:
- Advanced workflow engine
- Business policy automation
- Automated approvals & notifications
- Mobile access to workflow actions
- Resource management of IT assets
- Comprehensive historical audit-trail & reporting
- Announcement calendar
Prevent Unplanned Downtime
Research shows that 80% of unplanned downtime is caused by unplanned change. ChangeGear helps organizations prevent costly downtime by tracking and managing all network change. The cost of an outage affects every company differently. Sometimes, downtime can cause a loss of productivity for a single user or a group. Other times, the issue is more serious and affects a core application, business process, or department.
- A conservative estimate from Gartner says the hourly cost of downtime for computer networks is $42,000, so a company that suffers from worse than average downtime of 175 hours a year can lose more than $7 million per year.
- For companies that rely entirely on technology, such as online brokerages, trading platforms, and e-commerce sites, hourly downtime risks can be $1 million or more.
Productivity losses and business losses are the two primary factors that are included when calculating downtime costs for an organization. Productivity losses affect individual or group productivity, while business losses affect transactions or cause customer losses. Calculating these two costs will give you your downtime loss per hour.