Professional Services

Implementation Services – You can choose from a number of implementation packages. Our Getting Started packages are designed to assist customers with initial installation and configuration, while ensuring a quick deployment free of guesswork. Packages are available as fully remote or on-site solutions, depending on your requirements and the complexity of your environment.

ChangeGear Pilot Package - Want to trial our software prior to purchase? Our Pilot Program Package is designed for the evaluation of the ChangeGear suite within your own environment - allowing you to experience ChangeGear prior to purchasing. With years of experience, including many software implementations, we have developed a repeatable method that assures predictable and quality results.

Custom Engagements - From process optimization to product customization, SunView Software offers customized services to meet your business needs. Our seasoned professionals can help you and your team define requirements, create custom reports, integrate with other applications, and facilitate product implementation. We can help you get the most out of your ChangeGear investment.

• Application Customization - SunView can help you tailor ChangeGear to meet your specific requirements. We can also help create custom forms for all your department needs, tailor existing fields, or add new ones depending on your business requirements.
• Third-Party Application Integration - SunView helps you tie all your systems together. From incident and inventory management to help desk, CMDB, system management, and asset management, we offer extensive expertise in system integration.
• Report Development - Whether it’s a simple efficiency report on the success of IT changes, or a detailed custom Sarbanes-Oxley audit, our experienced consultants can assist you every step of the way. We offer a simple, fixed-fee approach for all your reporting requirements.