SunView Software Product Overview
Transform The Way You Manage IT
In today’s competitive marketplace, organizations rely more than ever on their IT infrastructure and systems to support their business goals and processes. To meet this ever-increasing demand, SunView Software’s products provide an end-to-end solution for automating and streamlining IT Services. With the ITIL best practices framework as its foundation, SunView Software’s products feature the performance, scalability, and reliability of Microsoft’s .Net platform.
ChangeGear gives your business what it needs right now – a best-of-breed enterprise change management solution with simple, straightforward operation. The Change Edition provides IT process automation to streamline the entire change and release management process. This includes automating workflows, approvals, notifications, and providing a complete historical audit-trail. Learn more about ChangeGear solution for Change Management...
ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. The Service Desk edition includes the seamless integration of key ITSM processes: Incident Management, Problem Management, Change Management, Release Management, and Knowledge Management. Learn more about ChangeGear solution for IT Service Management...
ChangeGear’s CMDB features built-in auto-discovery, dependency mapping, and configuration auditing that allows organizations to easily manage their entire virtual and physical infrastructure. The CMDB Edition allows you to utilize advanced capabilities to map and manage critical resources such as business services, hardware, software, users, documentation, and configuration within one federated database. Learn more about ChangeGear solution for Configuration Management...
The ChangeGear Service Catalog provides a centralized location for the diverse set of services your organization provides. From there, users can browse the services available to them, and submit requests at their convenience, 24 hours a day. All requests are then automatically routed to the correct member of your team. This means improved efficiency by getting the request to the correct area each and every time. Of course, this doesn’t stop with just a few services and requests. ChangeGear’s customizable interface means every IT service request you receive today can quickly and easily be represented via the Service Catalog. Learn more about the ChangeGear solution for Service Catalog...