OVERVIEW
SunView's ChangeGear Change Management gives your business what it needs
right now: An out-of-the-box enterprise change management solution combining robust
performance with simple, straightforward operation. ChangeGear Change Management
incorporates the best practices defined in ITIL. It harnesses the power of Microsoft
.NET, and it comes with an intuitive interface that makes it easy to set up and
run in today's demanding IT environment. |
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ChangeGear Change Management is first-of-its-kind software, with features specifically
designed to simplify IT change:
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Configurable workflow
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Event-based notification
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Automated approval process
- User impact analysis
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Operational dashboard
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Active Directory integration
Comprehensive yet cost-effective, ChangeGear Change Management meets the change
management needs of your business - today.
ARCHITECTURE
Flexibility. Extensibility. Scalability. Enterprises need all three, and ChangeGear
Change Management is a true N-tier solution that delivers them. Further, with Microsoft
.NET at its foundation, performance and security are assured. And a modular design makes for smooth, seamless integration
with other applications using Service Oriented Architecture (SOA).
KEY FEATURES
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ChangeGear Change Management doesn't simply track change tickets.
Unlike traditional solutions, it emphasizes communication, visibility, and accuracy.
Intuitive interface: So simple; no special training is needed.
Even non-technical staff can use ChangeGear Change Management.
Flexible workflow: Customizable, right out of the box. ChangeGear
Change Management is easily adapted to workflow processes across multiple departments,
with no reprogramming needed.
Enhanced communication: Managing change means communicating clearly.
With customizable notification rules, automated alerts about impending changes,
and e-mail templates that can be tailored for individual change notifications, ChangeGear
Change Management keeps everyone up to date and in the loop - throughout the change
lifecycle.
Impact analysis: ChangeGear Change Management's impact analysis
module gives enterprises the power to predict and quantify the impact of change
on specific resources and users.
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Resource management: ChangeGear Change Management helps create,
define, and import resource information from existing asset management tools and
other data sources. That enables comprehensive tracking and management of all IT resources.
Help Desk integration: Seamless integration allows for automatic
transfer of information between various help desk applications and ChangeGear Change Management.
NEXT STEPS
See ChangeGear Change Management at work.
Take the
self-guided tour
or schedule an online demo.
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