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1 800 390 4169

One Platform. Scalable Solutions.

All ChangeGear solutions are built on a fully-integrated platform with enterprise-grade features ensuring that your solution will be able to meet your current and future business requirements. SaaS and on-premises options available.

Change Management

The Change Management solution enables you to streamline the entire change and release management process. This includes automating workflows, approvals, notifications, and providing a complete historical audit-trail. Whether you just need to improve IT controls, meet the requirements for regulatory compliance, or want to improve DevOps in your organization, ChangeGear is an easy to implement and use solution based on ITIL best practices.

  • Change & Release Management
  • Configuration Management (CMBD)
  • Asset Discovery


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Service Desk + ITSM

The ChangeGear Service Desk solution is an integrated IT service management solution that enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. ChangeGear includes the seamless integration of several key IT service management processes to drive efficiency and enhance collaboration.

  • Incident Management
  • Problem Management
  • Change & Release Management
  • Knowledge Management
  • Configuration Management (CMBD)
  • Service Catalog
  • Service Request Management
  • Process Modules


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Pricing & Features

Whether you need an easy-to-use ticketing system, an ability to manage infrastructure change or a complete ITSM solution, the ChangeGear Service Desk Platform has a solution that will meet your business requirements today and continue to grow with your needs.

Download Pricing
ChangeGearHelp Desk
Easy to Use Ticketing Solution
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ChangeGearChange Management
Change Management Solution for IT Controls, Compliance, & DevOps
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ChangeGearService Desk + ITSM
Robust Service Desk Platform with ITSM extensibiilty
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ChangeGear CloudService Desk + ITSM
Complete ITSM solution in the cloud
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Pricing
Starting At$4,995
Starting At$4,995
Starting At$9,995
Call for Pricing
License Type
On-Premises Perpetual
On-Premises Perpetual
On-Premises Perpetual
Hosted Subscription
User Licensing
Named or Concurrent
(Includes 5 Named Users)
Named or Concurrent
(Includes 5 Named Users)
Named or Concurrent
(Includes 5 Named Users)
Named or Concurrent
Asset Licensing
Discovered or Managed Assets
with CMDB Option
Discovered or Managed Assets
with CMDB Option
Incident Management
Problem Management
Change Management
Release Management
Knowledge Base Management
Service Catalog
Option
Configuration Management (CMDB)
Option
Option
Service Request Management
Option
Option
Persona-Based Dashboard
Personalized Workspace
User Center
Intelligent Search
Standard Reporting
Self-Service Portal
Email Conversation Management
Announcement Calendar
Group Security
User Sentiment Capture
Survey Management
Asset Management
CMDB Option
CMDB Option
Business Policy Automation
SLA Management
Template Management
Approval Routing
Email Approvals
Notifications & Alerts
Task Management
Email Ticket Creation
VIP Ticketing
Global View Management
Workflow Automation
Automated Network Discovery
CMDB Option
CMDB Option
Configuration Auditing
CMDB Option
CMDB Option
Business Service Mapping
CMDB Option
CMDB Option
Microsoft .NET 4.5 Architecture
Directory Services Integration
Microsoft AD, LDAP
Microsoft AD, LDAP
Microsoft AD, LDAP
Microsoft AD, LDAP, ADFS
Web Services SDK
Global Label Editing
Forms Designer
Visual Workflow Editor
User Defined Fields
Entity Editor
Configuration Collector Framework
Multi-lingual Client
Option
Option
Custom Process Modules
Option
Option
Pluggable Process Templates
HR, Procurement, Project Management
HR, Procurement, Project Management
Mobile Clients
iOS, Android
iOS, Android
Call 1 800 390 4169
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