So you want to be a Secret Agent, but you only have your ITIL certification? Well, today is your lucky day. According to the UK government site for MI5, they have several openings for ITSM roles. So, if you have dreamed of being a “Secret Agent Man” a la Devo or if you prefer the Johnny Rivers version, then check out these postings.
Your role: You’ll deliver high quality customer service by communicating effectively and professionally with internal stakeholders while assisting in expanding the Service Management Knowledge Base. We are actively looking for passionate individuals across a variety of roles.
Service Design and Delivery: We have a number of roles in the service design and delivery organisation including service designers, service introduction analysts and service delivery managers.
If you need to get a refresher for your Secret Agent application, check out this offer for the basics of ITIL.
That is just a quick sampling of the jobs posted on Monster. If you see a few roles you may want in the future, consider getting more ITIL training. There are several training resources for you to check out including:
Plus, make sure to attend the Pink 2013 event. SunView Software will be there, booth 208. This year’s theme is “Knowledge Translated Into Results.” This will be an opportunity for you to take your knowledge and experience and help the IT Organization achieve better business results plus help drive customer satisfaction. Hope to see you at Pink 2013.